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Insights and Reporting Analyst
No. of Positions Open: 1
About the role
We are looking for an Insights and Reporting Analyst who can support the creation of clear, structured, leadership-ready reports: analysing data, customer feedback and research inputs, and converting them into meaningful insights.
Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit and sleep better. This role sits close to that: what customers tell us about the products is only useful once somebody turns it into something a leader can act on.
What you will own
- Create and support structured reports and decks for senior stakeholders
- Analyse customer feedback, surveys and operational data to extract insights
- Assist in building clear narratives: context, insight, implication
- Ensure accuracy, clarity and consistency in reports
- Coordinate with internal teams to gather and validate inputs
- Support leadership reviews with summaries and key takeaways
What we are looking for
Required
- Strong analytical and problem-solving skills
- Good written communication and presentation skills
- Ability to work with data and convert it into insights
- High attention to detail and an ownership mindset
Preferred
- 2 to 3 years in insights, analytics, research, CX or reporting roles
- Exposure to writing reports read by managers or senior stakeholders
- Experience in consumer, D2C or fast-growing organisations
How we hire
- 1
You apply here: your CV, and your answer to one question. We read the answer first.
- 2
If you are shortlisted, we send you a take-home assignment: a customer feedback dataset for one of our products, from which you produce a report fit for a CXO to read. Analyse sentiment and feedback trends, identify what drives satisfaction and dissatisfaction, and turn the findings into recommendations somebody can act on. PDF or PPT, with the workbook behind it, within 24 hours of receiving it. The analytical approach, structure and visuals are yours to choose: we are reading for the quality of the insight, not the template.
- 3
If the report lands, we talk.
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